SUPPORTED LIVING AND DOMICILIARY CARE SERVICES
AMPLIFYING YOUR VOICE|
SUPPORTING ASPIRATIONS|
MAXIMISING INDEPENDENCE|
FACILITATING COMMUNITY ENGAGEMENT
Our Ethos
At ComfyCare Villas our ethos is embedded in the fundamental belief in the inherent worth of every individual and their right to a secure and dignified life. This core belief underpins and influences our actions, decisions and interactions as part of our service provision.
Our Vision
ComfyCare Villas Ltd is committed to becoming one of the top supported living providers and employers in the North East of England. We strive to provide exceptional care and support to our service users while also creating a positive and fulfilling work environment for our employees.
Our Mission
Our mission is to deliver exceptional services that are customized to meet the unique needs and goals of each of our clients. We strive to provide flexible, responsive, and reliable support that exceeds expectations and helps individuals achieve their full potential.
Our Values
Choice
A choice-centred approach
At ComfyCare Villas Ltd, we prioritise the autonomy and individuality of our tenants. Through our Choice-centered approach, we enable tenants to make decisions regarding their daily routines and living arrangements. This includes allowing tenants to manage their own time without being bound by set communal timetables and encouraging personalization of their living spaces. We respect each tenant as a unique individual, fostering an environment of maximum flexibility where their preferences are honoured and valued.
Aims and Objectives
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To provide support that is tailored to each tenant’s individual needs.
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To empower tenants to lead as independent a life as possible.
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To provide services that are anti-discriminatory.
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To provide a service that considers tenant’s preferences, wishes, personal circumstances and individual abilities.
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To provide our tenants with support of the highest quality within their own home environment.
How we achieve our objectives
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By utilising an individual plan of support that has been agreed upon with the tenant.
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By working with tenants to promote and, where possible, increase their independence.
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By working in partnerships with families/carers, other professionals, and external agencies where necessary to ensure service users’ needs are fully met.
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By treating all tenants with dignity and respect.
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By encouraging tenants to be involved in the development of the service.
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By ensuring that only trained and competent staff provides support.
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By supporting tenants to access all community services available to them.